corporate_banner_en

Initial assessment

The EU bank at a glance
EFSI
Some dates and figures
EIB Group impact: Boosting GDP and jobs
Governance and structure
Shareholders
Statutory bodies
Board of Governors
Ethics and Compliance Committee
Appointment Advisory Committee
Board of Directors
Board Committee on Staff Remuneration and Budget
Board Committee on Risk Policy
Board Committee on Equity Participation Policy
Management Committee
Audit Committee
Control and evaluation
Organisation structure
Corporate responsibility
Providing finance
Borrowing
Reporting on sustainability
Internal Commitment
Compliance
Tax good governance
Complaints and investigations
Complaints Mechanism overview
What we do
The complaints process
Submit a complaint
Frequently Asked Questions
Complaints
Investigating Prohibited Conduct
How to report Prohibited Conduct
Exclusion
Part of the EU family
Tackling global challenges together
Together on forced displacement and migration
Together on infrastructure
Partners
National Promotional Banks
Civil society
Events
Consultations
Key policies and standards
Contacts
The EIB’s commitment to transparent lending
Banking community
Multilateral development banks
Universities
Civil Society and Stakeholder Engagement
Transparency and access to information
Key policies and standards
Policy engagement
Civil society events
Contact us
Jobs
Work with us
We invest in you
Diversity
Life outside the office
Current vacancies
How to apply
Procurement
Economic research
European research hub
Our research
Surveys and data
Promoting dialogue
Assessing the macroeconomic impact of EIB activities

Initial assessment

    •  Display in:
    • de
    • en
    • fr
  • Available in: de en fr

After a complaint is deemed admissible, an initial assessment will be conducted:

  • to clarify the concerns raised by the complainant(s), to better understand the complainants’ allegations as well as the views of other stakeholders (project promoter, national authorities, …) views, and to have view on the situation on the ground;
  • to understand the validity of the concerns raised regarding social and environmental issues or EIB governance;
  • to assess the feasibility of seeking resolution of the complaint;
  • to determine if further work is necessary and/or possible from the EIB-CM (investigation, compliance review or mediation between the parties) to resolve the issues raised by the complainant(s).

Assessments will include:

  • meetings with the relevant EIB management and staff;
  • review of EIB documentation;
  • review of external information;
  • meetings with complainants, other affected people, the project promoter, relevant public authorities and interested civil society organisations;
  • fact-finding visits.

The opportunities for collaborative problem solving are assessed by:

  • identifying the relevant stakeholders;
  • understanding their views and willingness to resolve the issues;
  • identifying optimal processes to enable EIB-CM to achieve resolution;
  • assessing the possibility of agreement on a problem resolution process.

For those projects that raise substantial concerns regarding social or environmental outcomes or seriously question the governance of objects or vehicles of EIB financing:

  • understanding how the EIB has ensured (i) compliance with applicable frameworks (laws, rules and regulation, EIB policies and standards and (ii) appropriate project performance;
  • assessing indications that EIB policies, standards and guidelines could have failed to provide an adequate safeguard;
  • identifying any indications of non-compliance with applicable frameworks (laws, rules and regulation, EIB policies and standards);

After this work a decision on whether to proceed and suggested courses of action are highlighted in an Initial Assessment Report.


 Print