Annual Report of the Procurement Complaints Activity and the Procurement Complaints Committee of the European Investment Bank 2024

Description

This report was prepared by the Secretariat of the Procurement Complaints Committee (PCC or “the Committee”) of the European Investment Bank (EIB or “the Bank”). It provides an overview of the procurement complaints that were received and handled by the EIB over the course of 2024 and outlines the work of the Committee and its Secretariat. This is the sixth annual report to have been compiled and published on the Committee’s activity since it was set up in late 2018.

In line with good practices followed by other international financial institutions, when project-related procurement complaints are submitted to the EIB, they are handled by the PCC. The PCC is a specialised, independent and impartial committee mandated to handle procurement complaints that challenge the Bank’s decisions on project procurement procedures for EIB-financed projects outside the European Union. This system ensures that project procurement complaints regarding EIB-financed projects are handled effectively and independently. If a complainant is not satisfied with the Bank’s outcome or response, they are entitled to escalate their complaint to the European Ombudsman alleging maladministration by the Bank.