Italy: official visit of President Hoyer

When communities face major development projects that disrupt their daily lives, they often struggle to navigate the complex information and uncertainty that follow.

The European Investment Bank Group has published its annual Ethics and Integrity Report which provides a complete overview of complaints, investigations, and follow-up to misconduct cases at the EIB Group in 2025. 

The EIB Group is upgrading its independent Complaint Mechanism policy, following an external review and alignment with best practices of peer institutions. The proposed policy, submitted for a public consultation, foresees a more efficient handling of complaints, enhanced use of the Dispute Resolution mechanism to solve conflicts between project promoters and affected people, and other improvements. The draft policy focuses on alleged environmental and social impacts of the projects we finance and access to information about them, as part of our commitment to transparency, integrity and accountability.