Complaints Mechanism overview

The EIB Group consists of the European Investment Bank and the European Investment Fund (EIF). The Complaints Mechanism is a public accountability tool of the European Investment Bank Group. 

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Project procurement complaints

The EIB Procurement Complaints Committee reviews the Bank's position relative to complaints arising from tendering of EIB-financed contracts for goods, works and consultant services in case a complaint against the Bank's action has been received.

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Investigating Prohibited Conduct

The European Investment Bank Group (EIB Group) has a zero tolerance of Prohibited Conduct whether occurring in connection with projects and activities financed by the EIB Group or perpetrated by its own staff. 

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