We strive to demonstrate to EU citizens that we further their interests and are accountable to them. We are required to follow some of these principles by law but others are our own voluntary policies. Click here to lodge a project procurement complaint
Complaints Mechanism overview
The EIB Group consists of the European Investment Bank and the European Investment Fund (EIF). The Complaints Mechanism is a public accountability tool of the European Investment Bank Group.
The European Investment Bank Group (EIB Group) has a zero tolerance of Prohibited Conduct whether occurring in connection with projects and activities financed by the EIB Group or perpetrated by its own staff.