Closed
* Admissibility date reflects the date the case was officially registered. All other dates pertain to the date in which a stage was completed.
Case Description
The Complaint concerns the design and development of the Cairo Metro Line 3, in the Zamalek area in Cairo (Egypt). The complainant, an individual, initially raised a number of social issues, related, in particular, to the failure to provide a prompt and adequate compensation after being temporarily resettled. Following the resolution of said issues, the complainant referred to a series of safety concerns related to the building in which the complainant resides, requesting a dilapidation report from the project promoter for safety and commercial reasons.
As part of its problem solving function, the EIB-CM coordinated with the competent services in order to facilitate the complainant’s request. While acknowledging the commitment of the services in finding a solution, the EIB-CM suggested providing a reply to the complainant as soon as the services have finalised their consultation with the third parties concerned.