Annual Report of the Procurement Complaints Activity and the Procurement Complaints Committee of the European Investment Bank 2023

Description

This report, prepared by the Secretariat of the Procurement Complaints Committee ("PCC", or "the Committee") of the European Investment Bank (EIB or the Bank), provides an overview of the procurement complaints received and handled in the course of 2023, and of the work of the Committee and its Secretariat. It is the fifth annual report compiled and published on the Committee’s activity since its establishment in late 2018.

In line with good practices of other international financial institutions, project-related procurement complaints submitted to the EIB are handled by the Committee, a specialised, independent and impartial committee mandated to handle procurement complaints that challenge the Bank’s decisions on project procurement procedures under an EIB-financed project outside the European Union. This system ensures that the EIB handles project procurement complaints regarding EIB-financed projects effectively and independently. If a complainant is not satisfied with the Bank’s outcome or response, they are entitled to escalate their complaint to the European Ombudsman alleging maladministration by the Bank.