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Reference: SG/E/2023/10
Received Date: 15 April 2023
Subject: Zenata Urban Development
Complainant: Individual
Allegations: Alleged unfair relocation
Type: E - Environmental and social impacts of financed projects/operations
Monitoring: Yes
Outcome*: Recommendation
Suggestions for improvement: yes
Confidentiality: Yes
Admissibility*
Assessment*
Investigation*
Dispute Resolution*
Consultation*
Closed*
17/05/2023
22/05/2024
31/05/2024
14/06/2024

* Admissibility date reflects the date the case was officially registered. All other dates pertain to the date in which a stage was completed.

Case Description

The EIB Complaints Mechanism (EIB-CM) received a complaint registered under the case reference SG/E/2023/10 from an individual regarding the Zenata Urban Development Project implemented in the Commune of Ain Harrouda, between Casablanca and Mohammedia in Morocco. The project involves the resettlement of more than 40,000 persons.

This complaint is confidential. The allegations of the complainant are similar to one of the main allegations of the case SG/E/2021/08, which was subject to a compliance review and for which the conclusions report was published on the EIB-CM’s website in April 2024. The EIB-CM has closed the case SG/E/2023/10 referring to its conclusions and recommendations issued in the above-mentioned conclusions report. 

Monitoring

The EIB-CM is following up on the implementation of its recommendations by EIB. This case is thus subject to EIB-CM’s monitoring. The result of EIB-CM monitoring is provided in the SG/E/2021/08 case webpage.

Project Information