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    Reference: SG/R/2018/03
    Received Date: 05 September 2018
    Subject: Technical Assistance - Ukraine Early Recovery
    Complainant: Confidential
    Allegations: Alleged contract mismanagement
    Type: R - EIB own procurement
    Suggestions for improvement: no
    Admissibility*
    Assessment*
    Investigation*
    Dispute Resolution*
    Consultation*
    Closed*
    13/09/2018
    19/09/2018
    18/06/2019
    28/06/2019
    1/07/2019

    * Admissibility date reflects the date the case was officially registered. All other dates pertain to the date in which a stage was completed.

    Case Description

    The EIB Complaints Mechanism (‘the EIB-CM’) received a complaint concerning a Technical Assistance (‘the TA’) “funded and operated by the EIB in Ukraine”. According to the complainant he has experienced irregularities in the procurement processing related to the TA project and has declared his interest in its fair implementation. In particular, the complainant raised concerns regarding the quality of the assigned team by the consulting company and alleged inproper replacements of consultants during the assignment.

    The EIB-CM’s review of the relevant documentation related to the complaint indicates that there was no evidence whether fundamental principles of equal treatment, non-discrimination, confidentiality and transparency have been compromised by the Bank. The EIB-CM concludes that both the consultant and the EIB have carefully and adequately managed the issues in line with the applicable regulatory framework. The expert replacements have been properly recorded and tracked by both the consultant and the Bank.

    The EIB-CM found no evidence indicating any improper conduct by either the consultant or the Bank as suggested by the complainant and therefore closed the complaint with no recommendations.

    Project Information