The EIB Complaints Mechanism - Flyer

Европейский инвестиционный банк (ЕИБ) Механизм подачи жалоб - flyer

- Display in:
- bg
- cs
- da
- de
- et
- el
- en
- es
- fr
- it
- lv
- lt
- hu
- mt
- nl
- pl
- pt
- ro
- sk
- sl
- fi
- sv
- ru
Available in: bg cs da de et el en es fr it lv lt hu mt nl pl pt ro sk sl fi sv ru
Date: 28 June 2012

/eib.org/img/publication/complaints_mechanism_flyer_en.jpg

Механизм подачи жалоб ЕИБ предназначен для облегчения процесса подачи и рассмотрения жалоб на ЕИБ со стороны отдельных лиц, организаций или корпораций, затронутых деятельностью ЕИБ.

PDF - Available in :
- AR
- BG
- CS
- DA
- DE
- EL
- EN
- ES
- ET
- FI
- FR
- HU
- IT
- LT
- LV
- MT
- NL
- PL
- PT
- RO
- RU
- SK
- SL
- SV

Hard copy not available.

Publications

More publications

E-mail

The EIB Complaints Mechanism - Operating Procedures

The Complaints Mechanism Operating Procedures, fully implementing the Complaints Mechanism Principles, Terms of Reference and Rules of Procedure, aim at clarifying, improving and formalising current processes, to facilitate, streamline and better ensure handling of complaints.

The EIB Complaints Mechanism

The EIB new Complaints Mechanism- Principles, Terms of Reference and Rules of Procedure was approved by EIB Board of Directors on 2 February 2010 and supersedes the Complaints Mechanism Policy of June 2008.

http://www.eib.org/infocentre/publications/all/complaints-mechanism-flyer.htm