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The EIB Complaints Mechanism - Flyer

Механизъм на ЕИБ за подаване на жалби – информационна листовка

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Дата: 28 June 2012

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Механизмът на ЕИБ за подаване на жалби е разработен за съдействие и обработка на жалби срещу ЕИБ, депозирани от отделни лица, организации или корпорации, засегнати от действия на ЕИБ. Тази листовка представя преглед на на Complaints Mechanism- Principles, Terms of Reference and Rules of Procedure.

PDF - Available in :
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- SK
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- SV

Hard copy not available.

Publications

More publications

Разпечатайте

The EIB Complaints Mechanism - Operating Procedures

The Complaints Mechanism Operating Procedures, fully implementing the Complaints Mechanism Principles, Terms of Reference and Rules of Procedure, aim at clarifying, improving and formalising current processes, to facilitate, streamline and better ensure handling of complaints.

The EIB Complaints Mechanism

The EIB new Complaints Mechanism- Principles, Terms of Reference and Rules of Procedure was approved by EIB Board of Directors on 2 February 2010 and supersedes the Complaints Mechanism Policy of June 2008.

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http://www.eib.org/infocentre/publications/all/complaints-mechanism-flyer.htm