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    Reference: SG/INA/2010/14
    Received Date: 16 November 2010
    Subject: Mortgage Loan
    Complainant: Confidential
    Allegations: Alleged failure to provide clarifications regarding the increase in interest rates by intermediary bank
    Type: INA - Inadmissible
    Outcome*: Inadmissible
    Suggestions for improvement: no
    Admissibility*
    Assessment*
    Investigation*
    Dispute Resolution*
    Consultation*
    Closed*
    16/11/2010
    6/12/2010

    * Admissibility date reflects the date the case was officially registered. All other dates pertain to the date in which a stage was completed.