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    Reference: SG/G/2016/02
    Received Date: 03 February 2016
    Subject: TA for Social and Affordable Housing Program
    Complainant: Confidential
    Allegations: Alleged unfair evaluation
    Type: G - EIB's Governance
    Suggestions for improvement: no
    Admissibility*
    Assessment*
    Investigation*
    Dispute Resolution*
    Consultation*
    Closed*
    2/03/2016
    1/05/2016
    18/07/2017
    3/08/2017
    28/09/2017

    * Admissibility date reflects the date the case was officially registered. All other dates pertain to the date in which a stage was completed.

    Case Description

    Complaint

    On 28 January 2016, the EIB Complaints Mechanism (EIB-CM) received a complaint regarding the selection process of Technical Assistance for the implementation of the Shelter Afrique Social and Affordable Housing Program (Ref: TA2014052 R0 IF3) in which the complainants had participated.  As a result of the outcome of the selection and assessment process that had been handled by the EIB, the complainants alleged that the evaluation process had not been carried out in a regular and transparent manner.  In particular, the complainants took the view that the evaluation committee had not properly assessed and scored the key expert’s qualifications and CV.