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European Ombudsman

European Ombudsman

The European Ombudsman has the power to conduct inquiries concerning instances of maladministration in nearly all the activities of the EU institutions or bodies, including the European Investment Bank. When citizens are not satisfied with the outcome of the internal EIB complaints investigation, they can complain to the European Ombudsman about alleged maladministration. This possibility of upward recourse is unique among International Financial Institutions.


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