FAQ - Jobs : Candidate help - contacts

How can I get further assistance for my application?

Given the high level of interest raised by the EIB, however, we may not be able to respond to all individual queries as promptly as we would like to. In order to provide you with a better service, we recommend that you read the information provided on the website carefully. If after reading it you still have a question related with recruitment or EIB employment matters, you may contact us by completing the online form.

Please note that emails to this e-mail address regarding matters other than employment at the EIB cannot be treated. Please ensure that you do not send your applications or CVs through the address jobs@eib.org, as they can not be processed properly. You are invited to use the on-line application facilities.

Candidates having submitted an application and received an acknowledgement will be given feedback as soon as their application has been assessed. Candidates having participated in selection tests may receive feedback upon request from their recruitment contact.

How can I get technical assistance for my application?

• Google Chrome 7.05.17.44
• Safari 5.0.1
• Opera 10.61
• FireFox 3.6.8
• Internet Explorer 7, 8

The e-recruitment system has a 60 minute time-out. Please save your data regularly even if you do not immediately submit your application.

c) Technical problems

If you have a technical problem or an urgent question whose resolution might have an impact on deadlines, please contact us by completing the online form.